Ordering repeat prescriptions
Please allow at least 3 working days for your medication/prescription to be processed. The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system via the link at the top of this page.
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- telephone the surgery after 12pm on its dedicated prescription line – 01278 760010, Monday to Friday. At busy times you may hear an answer machine message, please try again later.
- fill out a repeat prescriptions request form
- bring your repeat slip to the surgery.
Collecting your prescription
Please allow 3 working days for your medication/prescription to be processed.
We dispense medication to the majority of our patients, except for those who live within one mile of a Pharmacy, in which case prescriptions must be dispensed by a Pharmacy.
You will need to choose a Pharmacy to collect your prescription from. We call this nominating a Pharmacy.
You can change your nominated pharmacy at any time:
- on the NHS app or website where you order repeat prescriptions
- at your GP practice
- at any Pharmacy that accepts repeat prescriptions
Prescription Collection Times
Monday to Friday 2pm to 6:15pm
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
Please note that our Dispensers are not Pharmacists.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription please book an appointment with our visiting Pharmacist who attends the surgery on a Monday.
Patients on repeat medication will be asked to see a doctor, visiting Pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.