Guidance Note for Patients Requesting Exemption Letters

Coronavirus Guidance

If you have travelled abroad in the last 14 days or been in close contact with someone with confirmed coronavirus please check the government’s website for the latest COVID-19 travel advice, you may need to call or go online to NHS111 for further advice before making or attending your appointment.

Order Your Repeat Prescription Online

Repeat Prescriptions

We dispense medication to the majority of our patients, except for those who live within one mile of a chemist, in which case prescriptions must be dispensed by a chemist.

If you are on regular medication it is not always necessary for you to see the doctor for each repeat.

To order a repeat prescription/medication please either leave a written request or telephone the surgery on its dedicated prescription line – 01278 760010, Monday to Friday, allowing 3 working days for your medication/prescription to be processed. At busy times you may hear an answer machine message, please try again later.

Order a Repeat Prescription Online

You are now able to order repeat prescriptions online using the surgery Patient Access (formerly EMIS) system.

In order to book appointments online you must have previously obtained the necessary access codes. Please visit our website for more information.

Frequently Asked Questions Regarding Prescription Services

All the information regarding how to order you repeat prescription is detailed on your repeat slip attached to your bag of medication.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please note we have changed the processing time scales for ordering medication. We now require 3 working days for all repeat prescription processing.

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